 |
Why am I repeatedly asked to log in to the application? Every so often, a login page is shown. Why is it so?#
The application tracks user sessions. As long as you are interacting with the website the session is kept alive. If there is no activity for 10 minutes, the session expires and you will need to re-authenticate yourself by logging into the system. This is just like the banking websites where security of your information is critical.
Whenever I try to log in, the login page just reloads and doesn’t display an error message. What’s up?#
The most common cause of this is that your browser isn’t set to accept cookies (a cookie is a text-only string that gets entered into the memory of your browser). Greytip Online requires that cookies are turned on so the application can track your session and know who you are as you use Greytip Online.
Instructions for turning on cookies in most web browsers can be found at “How to Enable Cookies
” or “How to control cookies.” For more information on cookies, see this Wikipedia entry.
The other possibility is you have a firewall or security system set up that is too strict. It’s preventing cookies from being accepted or Javascript from being run. Greytip Online needs both cookies and javascript in order to function properly.